How do I upload my photo?
You need to make sure you have Flash 10 installed on your computer. You also need to make sure the file size of your image is under 1mb in size and that it is also in JPEG format. If you have used Photoshop to edit your image, make sure you use "save for web" and the "progressive" checkbox is unticked as some users have reported problems with images saved using the normal "save" option.

How do I upload my track?
You need to make sure you have Flash 10 installed on your computer. Your track must be in MP3 format and under 5MB in size.

I'm trying to upload my image / tracks, but all I see is a message saying "Loading..." in these areas. The uploads require that you have JavaScript enabled and Flash 10 installed. The "Loading..." message should disappear after a few seconds once the uploader has loaded on the page. However, if you have JavaScript disabled or you don't allow plugins to run (some corporate or shared public computers may do this) then the loading message will remain and you won't be able to upload your entry successfully from that computer.

5MB isn't enough space to upload my track, can I have more?
No. 5MB should give you between 3 and 5 minutes depending on your bitrate. The judges have to listen to each song and we want to make sure they have enough time to properly rate each entry. Try to upload shorter songs or add a fade at the end of your epic track to shorten it.

I live in the Channel Islands / Isle of Man, can I enter?
Sorry, the competition is only open to bands and artists based in the UK or Republic of Ireland.

I live in another country, can I enter?
Sorry, the competition is only open to bands and artists based in the UK or Republic of Ireland.

I live in the UK or Ireland, but I'm not a British subject or Irish citizen, can I enter?
Yes, as long as you give an address in the UK or Ireland, and pay your entry fee using a British or Irish card.

Do you accept Electron / Solo / Diners Club / American Express?
We don't accept Electron, Solo, Diners Club or American Express cards due to the high costs of processing these cards. We only accept British and Irish Visa Credit and Debit cards, or Mastercard and Maestro cards.

I'm based in the UK, but my bank isn't, can I enter?
You can enter, but we can only accept payment in GBP by cards issued by UK and Irish banks in either of these countries.

Can I enter by post?
Sorry, we only accept online entries.

What are the stages at Glastonbury?

  • Dance: A village housing the colourful world of dance from drum and bass, pop and turn style maestros, through to retro funk and reggae
  • West Holts (previously JazzWorld): Groovaliscious music from across the globe, from chilled West African beats to soul, jazz and jumping Hip Hop. West Holts hosts living legends to cutting edge newcomers
  • Acoustic: Everything acoustic; from chilled out folk to rootsy blues, through to enchanting gospel choirs and the place to witness magical stripped down acoustic sets from established rock acts too
  • John Peel Stage: Forever eclectic, hosting fresh new bands as well current established favourites; the JPStage celebrates a mix of predominantly Rock, Indie, Pop and Electronica acts

I've tried everything you've suggested in the FAQ, but I still have problems, can you help? If none of the above has helped, then you can contact us via email at glastonburyemergingtalent@qthemusic.com. Please only use this email for serious problems with your entry, not general festival queries as these will not be answered.